Shipping Policy

1. Delivery Coverage

  • We deliver across most pin codes in India through trusted courier partners.

  • Delivery to remote or restricted locations may take longer or be unavailable.

2. Shipping Timeline

  • Orders are typically processed and dispatched within 1–3 business days after confirmation of correct address.

  • Delivery timelines vary by location:

    • Metro Cities: 5–7 business days

    • Other Areas: 6–10 business days

  • Delays may occur during festivals, public holidays, or due to unforeseen circumstances (e.g., weather, courier or other issues).

3. Shipping Charges

  • As displayed at checkout.

  • COD (Cash on Delivery) charges may apply and are non-refundable.

4. Order Tracking

  • You can track your order anytime by calling or mailing our customer care executives.

5. Delivery Attempts

  • Our courier partners will make up to two attempts to deliver your package.

  • If undelivered, the order will be returned to us. Re-delivery may be arranged at additional cost.

6. Damaged or Missing Items

  • If your order is received damaged, incomplete, or tampered with, please contact us within 48 hours of delivery with photo proof.

  • We reserve the right to verify claims before processing replacements or refunds.

7. International Shipping

Currently, we ship only within India. International shipping is not available as of now.

 

 

Contact Us

For any shipping-related queries:

📧 contact@epicbizventuresllc.com